Privacy Policy

Last updated: November 29, 2024

At Activé FiberShake USA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit or make a purchase from our website (the “Site”).

1. Information We Collect

When you visit the Site, we collect the following types of information:

Personal Information

• Order Information: Name, billing address, shipping address, payment information, email address, and phone number.
• Account Information: Username, password, and other registration details if you create an account.

Device Information

• Data about your device, browser, and IP address.
• Information about how you navigate and interact with the Site.

Cookies

We use cookies and other technologies to personalize your experience, perform marketing, and collect analytics.

2. How We Use Your Information

We use the collected information to:

• Process your orders and deliver products.
• Communicate with you about your purchases, promotions, or updates.
• Improve our Site and customer experience.
• Comply with legal obligations.

3. Sharing Your Information

We share your information with third parties to help us provide our services, including:

• Service Providers: Payment processors, shipping companies, and other service providers who assist in order fulfillment.
• Analytics Tools: Tools like Google Analytics to understand how customers interact with the Site.
• Legal Obligations: We may disclose information if required by law or to protect our rights.

4. Your Rights

If you are a resident of the United States, you have the right to:

• Access the personal data we hold about you.
• Request corrections or updates to your personal information.
• Request deletion of your personal data, subject to legal obligations.

To exercise these rights, please contact us at active@activefibershake.us.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date revised. Your continued use of the Site constitutes acceptance of the updated Privacy Policy.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Activé FiberShake Customer Support
Email: active@activefibershake.us
Phone: +1 (954) 817-8006