Refund Policy

Product Return and Refund Policy

We're thrilled for you to experience Active FiberShake and embrace our mission to #EatMoreFiber! We eagerly anticipate our nutritious shakes delighting your palate. If you receive your first order and find it's not to your liking, please send an email to hello@activefibershake.us within 7 days of receipt, and we'll gladly refund your first purchase.

Exchanges

We do not offer exchanges at this time. Please contact us at active@activefibershake.us and we can help find an alternate solution!

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Have a Concern?

Oh no! We aim to ensure your experience with Active FiberShake is nothing short of excellent. If you have any concerns or issues, please contact us at active@activefibershake.us within 14 days of receiving your order so we can resolve them promptly!

You can always contact us for any return question at active@activefibershake.us.